Online Documentation
Our documentation is available online whenever you need it.
Visit WikiHow do I install?
Once your server is setup, each user can install quickly and easily by downloading the latest software from our site.
| Application | Install Link |
|---|---|
| Remote Access Tool | Remote Access Tool Installation |
| Insight | Insight Installation |
| Insight Batch Process | Insight Batch Process Installation |
| cManager | cManager Installation |
| cManager Portal Sync Process | cManager Claims Portal Sync Installation |
| cManager Outlook Add-In | SaveTocManager Installation |
| Touchscreen Clocking System | Touchscreen Clocking System Installation |
| ViewTrans | Download ViewTrans |
| Other | Please contact us for details |
Frequently Asked Questions
Our software is licensed on a per user basis, so it can be installed on as many PCs as the user has access to.
Our software automatically recognises when an update is available and prompts you to upgrade.
No additional "Update managers" are required — the check runs each time the software starts.
Derby Databases operate on a support ticket basis. Please raise a ticket by emailing your query to the appropriate support contact below.
Support Contacts
For assistance, please contact the appropriate support team.
| Application | Support Contact |
|---|---|
| Insight | Insight Support |
| cManager | cManager Support |
| Other | General Support |